Privacy Policy
Thank you for choosing Bright Stay Properties for your accommodation needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or services
in the United Kingdom.
​Introduction
We respect your privacy and are committed to protecting any personal information you share with us. By using our website or services you agree to this privacy policy.
We act as the data controller for the information we collect under UK GDPR and the Data Protection Act 2018. By using our website and services, you consent to our Privacy Policy.
Information We Collect
​We may collect the following types of information you provide:
your name, email address, phone number, billing address, payment details, booking information and any messages you send us, information collected automatically, IP address, device type, browser type, cookies and website usage data, information from third parties, booking platforms payment providers and identity verification services.
How We Use Your Information
We use your information to: manage bookings, process payments, communicate with you, improve our services and website, provide customer support and meet legal requirements under UK law.
Legal Basis for Using Your Data
We rely on the following legal bases under UK GDPR. Contract to provide accommodation services. Legitimate interests to improve services and protect our business. Consent for marketing and cookies. Legal obligation for required record keeping
Protecting Your Information
​We use secure systems encrypted storage access controls and regular monitoring to keep your information safe. We only keep your information for as long as it’s needed for the purposes described in this policy.
Sharing Your Information
We do not sell your information. trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:
We may share your information with payment providers booking platforms property management systems professional advisers and law enforcement when required by UK law.
We may disclose your information when we believe it is appropriate to comply with the UK law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Cookies
​Our website may use cookies to support site functionality analyze usage and improve experience. You can manage cookies in your browser settings.
​Your Rights
Your privacy rights under UK GDPR include.
Request access to your information. Request correction. Request deletion. Restrict use of your information. Object to the use of your information. Data portability. Withdraw consent at any time. You also have the right to make a complaint to the Information Commissioners Office which is the UK data protection authority.
International Transfers
If your information is transferred outside the UK we ensure appropriate safeguards are in place to protect it.
Children
​Our services are not intended for users under 18 and we do not knowingly collect information from minors.
External Websites
​Our website may include links to other sites
We are not responsible for how those sites handle privacy.
Changes to This Policy
We may update this policy and any changes will be posted on this page.
Contact
Thank you for choosing Bright Stay Properties
We appreciate the trust you place in us to handle your personal information responsibly.
We’re here to help! Email us at brightstayp@gmail.com
or call 07999 207022 / 07513 137329.
If we miss your call, simply leave a message and we’ll respond as soon as we can. Your
feedback is always appreciated. We’re here to listen and improve our services for you.